UPVANHotels & Resorts
Direct Reservations Desk

Contact Reservations & Support

Speak directly with our mountain and countryside hospitality specialists. We assist with individual room reservations, group offsites, route guidance, and customized itineraries.

Direct Contact Channels

Email Enquiriessales@upvanhotels.comFor individual bookings, corporate RFPs & partner enquiries.
WhatsApp Chat DeskChat on WhatsApp (09718200365) →Quick messaging for availability, quotes, and photos.
Operating Hours & Base

Monday to Sunday: 9:00 AM – 8:00 PM IST
Location: Delhi NCR, India
(Dedicated 24/7 coordination support for confirmed guests during active stays)

Verified Direct Booking Partner

When you make a reservation through Upvan, your booking is confirmed directly with on-ground management at our verified partner properties. No automated aggregators, no hidden convenience charges.

Direct Booking Assistance

Plan Your Getaway

Tell us about your travel dates and group requirements. Our team works directly with our partner stays across North India to coordinate your confirmed reservation.

Or call directly:09718200365
Direct hospitality partner network. Direct property rates with verified on-ground allotments.
Operational Transparency

What to Expect from Your Enquiry

We treat every travel request with personal care and prompt communication.

1. Human Response

Our reservations coordinator contacts you via phone or WhatsApp within 2–4 business hours to understand your exact travel preferences.

2. Live Property Check

We check room availability in real-time directly with on-ground property managers to verify clean room allotments and dates.

3. Transparent Quotation

You receive a clear, written quotation with meal inclusions, room configurations, applicable taxes, and payment instructions.

4. Confirmed Voucher

Once confirmed, you receive an official booking voucher with GPS navigation coordinates, driving notes, and property host contact.

Direct Answers

Frequently Asked Questions About Contact & Bookings

Clear answers on our response times, custom meal arrangements, advance deposits, and corporate invoices.

How quickly will your team respond to my booking enquiry?

During our standard operating hours (9:00 AM – 8:00 PM IST, Monday through Sunday), our reservations team responds to online form submissions, emails, and WhatsApp messages within 2 to 4 hours. For urgent travel requests within 24–48 hours, we recommend calling our direct desk at 09718200365.

Can Upvan arrange customized meal plans or specific dietary requirements?

Yes. All our partner camps, cottages, and resorts offer flexible meal arrangements. Whether your family requires pure vegetarian or Jain dining, or your corporate group requires customized multi-course conference buffets with morning/evening tea-coffee and snacks, our team arranges these specifications in advance with the property chef.

How do payments, advance deposits, and booking confirmations work?

Once you accept a customized quotation, your room or group allotment is secured with a standard advance bank deposit (NEFT/RTGS/UPI) directly into our company account. Upon receipt of payment, we issue an official Upvan confirmation voucher complete with booking ID, property directions, check-in instructions, and the host’s direct phone contact.

Do you provide GST invoices for corporate offsites and institutional trips?

Yes. Upvan Hotels & Resorts provides formal corporate GST tax invoices for business offsites, conferences, and institutional educational tours. Simply provide your company name and GST identification number during the quotation phase.

What is your cancellation and rescheduling policy?

Because we operate a curated network of independent partner properties across different regions, cancellation and rescheduling terms vary slightly based on property type, season (peak holidays vs. regular weekends), and group size. Your exact cancellation schedule is transparently stated in writing on your initial quotation before you pay any advance.

What if we encounter road issues or need assistance during our stay?

Our Delhi NCR reservations desk remains available to assist guests throughout their journey. We provide active road updates, direct contact with on-ground property general managers, and coordinate emergency rescheduling if extreme mountain weather or unexpected road closures occur.
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